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Every piece handcrafted to order by the two of us in Braidwood, Australia

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Covid-19 Update

March 31, 2020

Firstly, we hope you are staying safe and healthy.

We wanted to give you an update of what’s happening with us during this unsettling and tough time.

As many of you know our workshop is next to our house, so we are very lucky to be able to continue making whilst following the Australian Government’s directions around staying home and self-isolating.

Most of our suppliers are still operating and able to ship, which we are so thankful for. In addition to this, we also have a great stock of materials here in the workshop so we aren’t relying on too many shipments and can continue our work.

We are so happy that we are currently able to continue making our jewellery and tableware collections for your orders.

We are continuing to ship all orders within their usual timeframes and with Australia Post Signature on Delivery*

 
Some delays with Australia Post
There are understandably delays with Australia Post at the moment. Parcels are taking a few extra days to get from us to you and we are seeing Express Post taking longer than next day. This is completely outside of our control and we hope you understand. All your orders are shipped with tracking and this is emailed to you once your order has left our workshop, please reach out if you have any queries or concerns. 
 
* Australia Post has enabled contactless delivery. Your signature is no longer required as the driver will record your name and confirm delivery on their handheld device on your behalf. 
 
Australia Post has some updates and FAQ's relating to the current situation. Read more here.
 
 

If anything about our situation and our ability to send orders changes, we’ll update this post as well as via our social channels and our mailing list.

Please reach out with any questions at all – we’re always here to answer them, or even just to chat! 

Thank you so much for your support, it is so appreciated.

 

Alison + Dan 

Last updated: 22 May 2020

 

 


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