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Shipping & Delivery


Christmas Shipping

We recommend placing your order before 12pm Monday 19th December* to ensure it arrives before Christmas. All orders placed 17th - 19th Dec will be upgraded to complimentary Express Post.
*We recommend checking Australia Post Christmas guidelines and cut off times just to be sure and especially if you live outside outside capital cities or in regional areas (we ship from NSW 2620). Although we will do our best to have your order on the way to you as soon as possible, we cannot be liable for any delays by Australia Post - it is entirely out of our hands. We advise you to place your order as soon as possible if you're worried about delivery times to your location.
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Our last shipping day for 2016 will be Thursday December 22nd. All orders placed after 12pm will be shipped when we return on January 9th.
We will be taking a little break and will resume sending orders from January 9th 2017.
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Usual Shipping

Orders will be shipped 2 - 3 business days after receiving your order, unless otherwise stated in the product description. If you need your order sent right away, or by a particular deadline, please contact me and I'll do my best to help you out.
 
All Australian domestic orders are shipped via Australia Post Registered Post. Your order is trackable and requires a signature on delivery. It is usually delivered within 2-3 days depending on your location.

Made to Order

Some products are made to order rather than held in stock, this will be noted in the product description. All details regarding expected time frames for making and shipping will also be listed in the product description.

Pre-order status

Pre-Order status is for new products that have an imminent release date and allows you to place an order for the product.  Each product on pre-order status will say so in the product description along with details of the expected shipping date.

International shipping

Please contact me for international shipping rates, prices will vary depending on your order and location.

Packaging

All orders are packed carefully and securely for postage. All items are well packaged and presented.

Repairs + Exchanges

Please see the Terms + Conditions page for full details for returns and exchanges. If you have any further queries, please get in touch via email.

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