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Terms & Conditions

Repairs & Exchanges

    • Please contact me before returning an item for refund or exchange. Please provide a receipt for the purchase.
    • Returns and exchanges will only be accepted within 7 days of the delivery confirmation date.
    • Goods must be in original condition, unworn and in original packaging.
    • If you purchased your piece from one of my stockists, please speak directly with them regarding their exchange and returns policies.
    • If you believe your item has been damaged in transit, please contact Alison within in 2 days of receiving the item. Every effort will be made to assist.
    • Shipping costs are non-refundable.
    • The buyer is responsible for all return shipping costs. It is strongly recommended you insure and track all returns
    • All sale items are final and cannot be refunded or exchanged.
    • Once you have contacted me regarding your exchange or refund, all items should be returned to: Alison Jackson, PO Box 4116 Kingston ACT 2604.

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      The entire Alison Jackson website content is copyrighted under Australian copyright law. Please contact me if you wish to use any images before publishing or posting elsewhere. Please use the credit via '' when sharing images on Pinterest.

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